Twenty-seven local IT professionals, working closely in the field with Flow/Cable & Wireless Business customers in Anguilla, have been awarded for their important services.
They were presented with rock plaques of the island, and company bags, at a ceremony held in their honour at the Anguilla Great House on Friday, April 12.
“We appreciate the bonds that we have created, the recommendations that have been made, and the dedication and support that you have provided to our team,” Mrs. Stephanie Robinson, Corporate and Government Account Manager at Flow/C&W Business, told the agents. “We sincerely hope that we will continue to work together as we aim for a higher level of service to our customers.”
Awards were also presented to internal IT professionals and the internal Customer Service Experience Team.
Country Manager, Mr. Desron Bynoe, delivered an address in which he outlined the work, achievements and mobility services of the companies’ operations in Anguilla. Among other matters, he listed some of the accomplishments as follows:
“I must touch on mobility because it speaks to our ability to provide you mobile access irrespective of where customers are. We were the first network to bring you 4G. We were the first network to bring you LTE; and we are the only network that has advanced LTE on Anguilla.”
He went on: “We offer a comprehensive one-stop shop. We pride ourselves on delivering great experiences. We have a dedicated team, ready and willing to assist and support your business needs. We know what to expect and what to deliver – and it is all about creating better customer experiences and business operations.”
Speaking about the external IT professionals, after the presentation ceremony, Mr. Bynoe told The Anguillian newspaper: “They are the backbone of our operation. Essentially, we cannot do what they do because we don’t have the capacity: and we felt it was necessary that we should recognize their hard work and the yeoman service they do on a daily basis. It was important for us to do so.”
