Twelve employees at Malliouhana, an Auberge Resort, received awards for outstanding performance during the hotel’s third quarterly celebrations on Tuesday 12 July 2016. The awards were presented by General Manager, John Vatsaka, in collaboration with Director of Human Resources, Russel Reid.
The winners for Employee of the Quarter were Devon Richardson, Bartender; and Florell “Della” Thomas, Pastry Cook. All the winners were awarded a cash award, a Certificate of Achievement and a special mug engraved with Malliouhana logo and Employee of the Quarter.
The other nominees for Employee of the Quarter included Judith Webster, PBX Operator; Desha Henry, Spa Attendant; Deslyn Richardson-Carty, Room Attendant; Menisha Maccow, Guest Services Agent; Princess Paul, Spa Therapist; D -Shon Claxton, Beach Server; Joel Hodge, Pool Server; Cleone Rogers, Restaurant Server; and Astra Rogers, Cafeteria Cook.
The Supervisor of the Quarter was Deanna Cabrera, Administrative Assistant in the Executive Office. She was also awarded a cash prize, a Certificate of Achievement and a special mug engraved with Malliouhana Logo and Supervisor of the Quarter.
The General Manager thanked all the winners and nominees for providing outstanding guest service, demonstrating an attitude of teamwork and for being enthusiastic about their job during the Quarter. He also highlighted to employees present that managers outside their Departments can nominate persons whom they believe are deserving of an award.
Meanwhile, Mr. Vatsaka, the General Manager, commented on the awards presentation ceremony: “These awards are very important to Malliouhana because they represent the team members who are really leading the charge in providing our guests and their co-workers with exemplary service. To us, they are the walking examples of what Auberge Resorts and Malliouhana are all about and that is committed not only to the guests, but also to each other so that they have a wonderful working experience.
There are 140 workers at Malliouhana-Auberge and Mr. Vatsaka said: “Without the staff, Malliouhana is nothing. It’s just a bunch of buildings and a pretty beach; but because the staff do what they do in such a professional way we are one of the leaders in the region as the whole island is. Anguilla is known as an island where you get fantastic service and people are warm and friendly so we love to build on that and make sure that people keep talking about us and coming to us.”
Asked about the tourism season at Malliouhana, Mr. Vatsaka replied: “The season has actually been very good. It is our second full year and we are just continuing to work everyday and making the resort better and better – and providing our guests with a higher level of service; better tasting food and cocktails. We are still new and we got a lot of work to do. We relish it and enjoy it.”
