The Anguilla Electricity Company Ltd. ANGLEC continues to aid customers through the difficulties facing Anguilla by extending the programme of “No disconnections and No late payment fees” until December 31st, 2020 (original end date was in June).
There is no question that over the years ANGLEC has been a good corporate citizen with countless community donations, progressive assistance programs, internships, youth initiatives and event sponsorships on record. During the company’s COVID-19 operational changes earlier in the year, ANGLEC became one of the first companies to quickly extend relief efforts to customers by way of bill re-payment plans, deferments, a significant fuel surcharge reduction and the previously mentioned programme of no disconnections and no late fees dues on delayed bill payments.
While ANGLEC continues to encourage timely and regular payments, the current relief programme is designed to help those who have been directly affected by the business closures, employment changes and economic difficulties that so many are currently facing.
ANGLEC’s CEO (Ag) Peter Lamontagne indicates that if there was ever a time for a company to be compassionate it is now. “This is what we work hard for, and after resuming our own operational affairs this extension was the next step in aiding our customers.” He continued by stressing the importance of keeping business operations and bill payments as regular as possible even with the current relief programmes. “The fact is, we can only do so much and that means those who are able should continue to make payments as normal. Everyone must also try to save on costs by employing energy conservation methods daily. “
“We have to work together” Jemila Morson-Hodge (ANGLEC Public Relations Officer) noted in agreement with Mr. Lamontagne. She added that “this pandemic is affecting us all in ways we are only now beginning to fully realize. ANGLEC’s quick response was needed during the initial phases, but the time is now for companies to listen in and reconsider how best to assist customers as we all try to rebound and prepare for the possibility of other challenges. While we have our own concerns during this time, ANGLEC is pleased to be able to assist the community by extending this grace period to those who need it. We understand and we appreciate those who continue to do their part to ensure that ANGLEC is able to offer these kinds of programmes.”
ANGLEC has publicized the various payment options from their Online billing system, to the check deposit box and normal cashier services at the ANGLEC main office in The Valley. For more information on billing and payments please call 497-5200.
- Press Release
