and Ms. Orngel Battice Mathew
With Christmas just around the corner, FLOW has begun to ring in the season by featuring some attractive promotions. On Friday 3rd November, the telecommunications company called a special press conference to apprise the public of its offerings for the 2023 Christmas season.
FLOW’s Brand Manager for the Northern Caribbean, Mrs. Jade Reymond-Richardson, outlined some of the benefits that qualifying customs can enjoy this year.
“This year our FLOW promotion theme is ‘Bringing the Joy’,” Mrs. Reymond-Richardson said, “and we want to help bring joy to our valued customers through our promotions for this season.”
“I am very excited about our internet offer. We just built our 100% fiber network throughout the island, and we are happy to bring this technology to our customers. This is underground fiber technology which sets us apart from the others. We want to give customers the opportunity to join our brand new network this season,” she said.
“When you come to FLOW, down to December 31st, to sign up for internet service, you will walk away with an EC$500 grocery voucher which can be used at any of our local grocery stores,” Mrs. Jade Reymond-Richardson said. “We have partnered with local supermarkets including Best Buy; J.W. Proctors; Ashley & Sons; and Albert Lake Supermarket. We are really happy to make shopping easier for our customers this year.
“Customers who sign up for internet in November and December will have free service for that period. They would only begin paying on their January 2024 bill. However, our installation fee of EC$200 is still applicable. Existing internet customers who want to bundle with their mobile will get a free Samsung A54 which is valued at EC$1,600. Along with that, you will be getting double data on your mobile,” she pointed out.
FLOW’s Retail Supervisor, Ms. Orngel Matthew, explained what other promotions are being offered. “Customers can sign up for any of our post-paid plans,” she said. “Those customers who sign up for a user plan can receive a Samsung Galaxy A04, A14 or A24 handset, depending on the type of plan that is signed up for. These phones range from EC$400 to EC$1,000.”
She said those who sign up on the single-user plan will receive the A04, valued at EC$499; those who sign up on the medium plan will get the A14, valued at EC$799; and those who sign up for the family essential plan will receive the A24 which is valued at EC$999.
Customer Care Representative, Ms. Shakima Carty, spoke about the prize aspect of FLOW’s offerings: “If you are an existing customer, and you pay your bill in full and on time, during the Christmas period, down to December 31st, you will get a chance to win EC5,000.”
The prize can actually be won by three customers. “So, the prizes will be drawn three times, and a customer can win EC$5,000 for each of those three drawings,” she said.
“We also have appliances as prizes, for those who sign up for internet service,” she said. “Those who sign up during the season can win a fridge, a stove, a washer, a dryer, a microwave, a blender.”
Mrs. Reymond-Richardson also mentioned that prepaid customers have an opportunity to win data and credit in minutes if they top-up with EC$20 or more, or if they activate any of FLOW’s prepaid combo plans by dialing *129# during the season.
According to Mrs. Reymond-Richardson, FLOW has invested just a little under EC$100,000 in its Christmas promotions this year.
