ANGUILLA, BWI – Continuing to garner acclaim from visitors and critics alike, Cap Juluca, the British West Indies retreat known for its pristine beachfront setting and whitewashed Moorish-style villas, has been awarded a TripAdvisor Certificate of Excellence award.
The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor – the world’s largest travel site – and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence represent the upper echelon of businesses listed on the website.
To receive the Certificate of Excellence, businesses must maintain an overall TripAdvisor bubble rating of at least four out of five. Volume and recency of reviews – as well as a business’ tenure and popularity ranking on the site – are taken into account.
According to resort owners Charles and Linda Hickox, this latest award provides further affirmation that Cap Juluca is one of the world’s top luxury resorts. “There is no greater seal of approval than being recognized by one’s guests,” Linda said. “Because the TripAdvisor Certificate of Excellence is based on customer reviews, it provides a remarkable vote of confidence for our staff and reinforces our continued commitment to excellence.”
Added Marc Charron, president of TripAdvisor for business, “the Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”
Over the last year, Cap Juluca has been awarded a multitude of awards and accolades, among them: recognition as the world’s number one beach resort by readers of Andrew Harper’s Hideaway Report in its Readers’ Choice Awards; Condé Nast’s 2014 Johansens Award for Excellence as Best Hotel in the Caribbean and a ranking as the #1 Hotel on Anguilla and one of the Best Hotels in the Caribbean by U.S. News & World Report.
The accolades come following the resort’s refurbishment of each of its 70 guestrooms, as well as the addition of the 3,290-square-foot Jonquil Suite and completion of upgrades to three eateries. The renovations were all made by owners Charles and Linda Hickox – the resort’s original owners – who after reacquiring the property in May 2012, have invested over $15 million in enhancements throughout the resort.
– Press Release
(Published without editing by The Anguillian newspaper.)